Billing

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Subscription

Manage your plan at Settings → Org → Billing. A plan grants credits each month at a discount; it unlocks no features. Nothing is locked behind a subscription, and an organization can run entirely on purchased balance. The plan row shows the current plan and renewal date instead of a separate Active badge. A scheduled cancellation appears beside the plan name, and an invoice that still needs payment appears as a separate Invoice awaiting payment row with its hosted payment link.

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Changing or canceling a plan

Click Choose a plan before subscribing or Change plan on an active self-serve plan. The plan picker compares monthly and annual options and marks the current plan. Every plan change applies immediately and may include a prorated charge. To stop renewal, open Change plan, then click Cancel plan below the plan options. After confirmation, the current plan remains active until the end of its billing cycle. Enterprise plans show a contact-us message instead of self-serve plan controls.

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Workspace type and members

The Workspace section shows two separate facts:

• Workspace type is a plain Personal value with zero or one active member and Team with more than one
• Members shows the active-member count and links to member management

Every plan includes unlimited members and has no per-seat price. Moving from Personal to Team can make subsequent model usage eligible for the Capy Token Rate, but it never creates a member charge. Returning to one active member makes subsequent usage ineligible again, and organization-specific exemptions still apply.

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Usage monitoring

Settings → Org → Usage shows the organization’s spend over any window: totals by route, per-member and per-model breakdowns, per-thread costs, and token counts. The billing page shows the live balance and invoices, and every thread shows its own cost rollup in the title bar.

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Adding balance

Billing changes are admin actions; members see an ask-an-admin prompt.

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Manual balance purchase

1. Go to Settings → Org → Billing
2. Click Add balance
3. Pick a preset ($20, $100, $500) or choose Other for a custom amount (minimum $5)
4. Complete the Stripe checkout

Purchases are idempotent per intent: retrying a request that lost its response replays the same charge instead of double-billing you. A finite balance shows how much of the remaining amount comes from the plan grant and from purchased credits. An unlimited enterprise grant shows Unlimited credit grant with an infinity symbol instead; it has no meter, numeric balance detail, or Add balance action because those figures don’t apply.

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Auto-reload

Auto-reload adds balance automatically when it drops below a threshold, so a long-running thread doesn’t die while you sleep. Two limits apply: a reload that would exceed the monthly cap is skipped, and a declined payment stops it. In either case a run can still hit the balance gate.

1. Go to Settings → Org → Billing and click Enable on Auto-reload
2. Configure:
   • When balance goes below - the dollar threshold that triggers a reload (minimum $1)
   • Reload to - the reload target (must be at least the threshold)
   • Cap monthly reloads (optional) - enables a hard ceiling on auto-reload purchases per UTC calendar month; the Monthly cap must be at least the reload target

The monthly cap starts off and can be enabled when you need one. After auto-reload is active, its action changes to Manage, where you can update the values or choose Turn off. When the balance crosses the threshold, Capy brings it back up to the target through your saved payment method. The monthly cap is enforced before each attempt - an attempt that would exceed the cap is refused rather than allowed to overshoot - and a failed or payment-required attempt can be retried manually from the billing page. Enabling requires a saved payment method.

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Payment method

The Payment method row opens the hosted billing portal through its Manage action. It becomes available after the organization’s first purchase.

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Billing activity

Billing activity lists each invoice with its plan, date, status, amount, and hosted View action. Paid invoices use a quiet Paid status; an open provider invoice appears as Unpaid in yellow. Other provider states keep their explicit status label. Invoices may take up to 24 hours to appear.

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Daily OSS allowance

Approved open-source organizations get $50 of free usage per UTC day, drawn before any paid billing. Admins choose what happens when the day’s allowance runs out: stop until the daily reset, or continue on the organization balance. The allowance card on the billing page shows the day’s usage and reset time. The program is granted by Capy - contact us if your open-source project should be on it.

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Upgrading

Higher plans include more monthly usage at bigger discounts. Change plans anytime from the billing page; see plans.

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Enterprise

Contact us for custom billing arrangements, volume discounts, and annual contracts.