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Roles

Every organization member has one of three roles: An organization can have multiple owners. Transferring ownership is granting the owner role to another member and then revoking your own.

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Inviting members

  1. Go to Settings → Members
  2. Click Invite
  3. Enter one or more email addresses and send
Every invitation joins as a member; promote to admin after they accept. Invited users receive an email with a link to join, and any member can invite. Pending invitations appear in the members list; the inviter or an admin can revoke one before it’s accepted. Every plan includes unlimited members: inviting someone never costs anything, and no invite is ever blocked over member count. See pricing.

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Join by domain

Admins can allow an email domain so anyone with a verified email on it can join without an invitation.
  1. Go to Settings → Members and add your domain to the allowed list - adding a domain requires your own verified email to match it, and public email domains are rejected
  2. Anyone with a verified email on that domain sees your organization as joinable and joins as a member in one click
A domain isn’t owned by one organization: several organizations can allow the same domain, and a joiner picks which to join. Removing the domain stops future joins; it doesn’t remove existing members.

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Managing members

From the members page, admins and owners can:
  • Change roles - promote a member to admin, or demote an admin to member
  • Remove members - remove someone from the organization
  • Grant or revoke owner - owners can make another member an owner, or step down (never below one owner)
Leaving an organization isn’t self-serve - ask an admin to remove you. An organization always keeps at least one owner.

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Service users

A service user is a non-human principal for automations and API integrations: it acts as the explicit identity behind an API key or an automation’s run-as identity, so unattended work never impersonates a person. Service users are not members: they take no invitations or paid member seats, and they carry their own roles and project access, plus optional subscription grants for seat-billed models.